Privacy Policy

Effective Date of this Privacy Policy: July 2019.

Andis Company ("Andis" or "we") recognizes the importance of keeping your personal information private. The purpose of this Privacy Policy is to describe how Andis collects, uses, and shares information about you through online interfaces owned or operated by Andis and related electronic communications.

By using our Site (as defined below) or providing us your e-mail address and other personal information, you agree to the collection and use of information in accordance with this Privacy Policy.

The Interactions this Policy Covers

This Policy applies only to information we collect at and through websites owned and controlled by Andis, including but not limited to, andis.com, AndisGroomingCollege.com and Master-BarberSchool.com and related mobile applications (collectively, the "Site"), and related electronic communications.

This Policy does not apply to any website owned or operated by or communications sent by any third party, even if such third party website or communication links to the Site or if the Site or communication contains links to the third party website. Please pay attention when you leave our Site and read and understand the privacy statements of those third party websites that may also collect your personal information.

Andis uses third party distributors and dealers to sell our products, including, without limitation, third party distributors and dealers located in the European Union. This policy does not apply to any website owned or operated by or communications sent by those dealers or distributors. Please be aware that our distributors and dealers have different privacy policies and practices than Andis.

How We Collect Information and Types of Information We Collect

User Provided Information

Certain features on the Site enable customers and potential customers to provide Andis with certain personal information that we may use to contact or identify you. This information may include, but is not limited to, identifers (e.g. first and last name, date of birth, e-mail address, phone number, facsimile number, mailing address and IP address), billing address, credit card information, other payment information, company name and position or title, other commercial information (e.g., records of products purchased from Andis), and internet activity (e.g., information on your interactions with the Site).

We may collect this information when you:

• Place an order from our Site;
• Return an item or make an exchange;
• Inquire about our services;
• Create an account at our Site;
• Sign up for email updates;
• Enter a contest or sweepstakes;
• Are referred to us through a marketing promotion; or
• Participate in a marketing survey, promotion or event

If you contact us through electronic communication, including by email at our [email protected] address, we typically retain the email in our file servers and collect any contact information you provide so that we can reply to you.  Your email also contains metafiles that may contain IP addresses, domain names, and other standard file information and this information may be retained electronically on our servers or in routine back-up files.

If you browse the Site, regardless of whether you create a user account, purchase any products or otherwise interact with the Site, Andis logs your IP address (the internet address of your computer) to tell us which parts of the Site you visit and how long you spend there. Andis will also track the state and/or country you are accessing the internet from, the date and time you visited and the type of computer, operating system and Web browser you are using. Your browser supplies us with this information.

Cookies, Web Analytics and Other Tracking Technology

Cookies

As further described in our Cookie Policy, we use “cookies,” web beacons, and other technologies to receive and store certain information when you interact with the Site. We also allow third parties to use cookies on the Website as described in our cookie policy. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of the Site. To learn more about how we use cookies, please visit our Cookie Policy

Web Analytics  

We use web analytics tools, including, but not limited to, Google Analytics, which is a third-party service that transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.  We use reports provided by Google Analytics to help us understand Site traffic, and web page usage. For more information concerning Google Analytics and how it collects and processes data please see “How Google Uses Data When You Use Our Partners Web Sites or Apps” located at www.google.com/policies/privacy/partners. We use the information provided by these tools to improve our services and our online advertisements. These tools place session and persistent cookies in your browser to identify you as a unique user the next time you visit our Site. Each cookie cannot be used by anyone other than the service provider (ex: Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside, including the United States.

Log Files

Our servers automatically record certain information (e.g., web request, Internet Protocol ("IP") address, browser type, browser language, URLs, etc.) that your web browser sends whenever you visit our Site. We use this information for statistical purposes that help us design and administer the Site.

Use and Sharing of Information

At Andis, we always want to provide you with the best possible shopping experience and fulfill your orders as you've requested. In order to do this, we collect personal information that allows us to:

• Answer your questions;
• Provide you with excellent customer service;
• Process and track your order;
• Obtain and make payments;
• Provide the products and services you request;
• Contact you about the status of an order;
• Send you promotional offers we believe will be of interest to you;
• Send you email updates;
• Identify your product and service preferences;
• Customize our communications to you;
• Provide information concerning product recalls or products you have purchased;
• Improve our merchandise selection and customer service; and
• Engage in other activities in the normal course of manufacturing and selling handheld tools to trim, cut, curl, straighten and dry hair.

We may also disclose your personal information to our third party service providers, including, but not limited to, distributors and dealers, our independent sales network, common carriers and payment processors, to help us market our products and services, process orders, deliver products, perform market research, promotions management and otherwise assist us in running our business. For example, if you make a purchase through the Site, Andis will share your information with Andis’s payment card processing service provider.

Andis may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.

When someone visits the Site, our web server’s third party-tracking tool may automatically gather information that allows the Site to communicate with the visitor's computer during the visit. We also may use any of the following information: the number of visits to the Site, which parts of the Site visitors select, IP address (the Internet address assigned to your computer from your Internet Service Provider), domain type, browser type (e.g., Apple Safari, Google Chrome, or Microsoft Internet Explorer) and date and time of day. We use this information for statistical purposes that help us design and administer the Site. Those types of information do not disclose personally identifiable information that would permit us to identify or locate individual visitors.

From time to time, we make our mailing list (names and addresses only) and general shopping activity available to reputable companies whose products we believe will be of interest to you and whose privacy practices meet the Direct Marketing Association's privacy standards. We do not share email addresses for this purpose.

Additionally, we may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) satisfy applicable law, a legal order or comply with legal process; (b) defend the rights of Andis or its affiliates or business partners; (c) detect, prevent or otherwise address fraud, security or technical issues or (d) protect against harm to the rights, property or safety of Andis employees, agents, affiliates, business partners, customers or Site users.

If the ownership of all or substantially all of our business changes or we otherwise transfer all or part of our assets relating to our business or the Site to a third-party, such as by merger, acquisition, bankruptcy proceeding, joint venture, partnership or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless you agree differently or unless otherwise permitted by applicable law, your information would remain subject to the terms and conditions set forth in this privacy policy.

Except as set forth in this policy, Andis will not sell your personal information to any other organization unless you expressly agree to it (typically by checking a box indicating your consent).

Opt-Out Rights

If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by contacting us.  Please see below for our contact information.   

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by contacting us.  Please see below for our contact information. 

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

Other Websites

Please be aware that our Site and email communications may contain links to other websites on the Internet that are owned and operated by third parties. The information practices of those websites linked to our Site are not covered by this Privacy Policy and, therefore, we are not responsible for the content or privacy policies of websites to which our Site links. We encourage you to review the privacy policies of other websites to understand their privacy practices.

Andis is active on social media pages, such as Facebook, LinkedIn, YouTube, Pinterest, Instagram and Twitter, and Andis integrates social media widgets or features on the Site. These social media companies may recognize you and collect information about your visit to the Site, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies.  Andis may display targeted advertising to you through such social media platforms.  Such social media companies have interest-based advertising programs that allow Andis to direct advertisements to users who have shown interest in our products when you visit a social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them.

Any information you submit in a public forum (e.g. a blog, chat room, or social network) can be read, collected, or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances. Though we do attempt to monitor user-posted content, such user-posted material is not subject to this Privacy Policy.

Aggregated Data

Andis may take personal and business information and aggregate data so that it is no longer identifiable. Andis may use this information to enhance the features of its Site and services. Andis may also sell or license this aggregated information to third parties or publish the information. Andis will take reasonable precautions to ensure that such aggregated information does not contain any confidential or otherwise identifiable data that could be used to identify its source.

Access to Your Information

You have the right to access, correct, or delete your personal information in certain circumstances. You also have the right to withdraw any consent you have given Andis to process your personal information. If you have questions about the personal information Andis has about you, need to modify, access or delete your information, or want to withdraw your consent for Andis to process your personal information, you can contact us as provided below.

You can opt-out of receiving marketing and promotional e-mails from Andis by using the opt-out or unsubscribe feature contained in our emails. 

If you are a California resident, we will not discriminate against you for exercising any of your rights under the California Consumer Protection Act of 2018 ("CCPA").

Security Measures

We maintain appropriate technical, administrative and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

However, since no method of Internet transmission is 100% secure, Andis cannot guarantee, ensure or warrant the security of any personal information you transmit to Andis. Although we will use all reasonable efforts to safeguard the confidentiality of any visitor or other personal information collected, we shall have no liability for disclosure of any visitor information obtained due to errors in transmission or through the unauthorized acts of third parties.

Storage of Personal Information

We will keep your personal information until you contact us and tell us to modify or delete it from our servers or until we determine that the personal information is no longer needed to fulfill the purposes for which it was collected. Andis will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, protect our assets, and enforce our agreements.

Transfer of Personal Information

Andis is based in the United States and our Site is designed for users from the United States.  Any information collected through the Site or electronic communications as described in this Privacy Policy may be stored and processed in the United States or any other country in which Andis or its affiliates or service providers maintain facilities. The United States is not recognized as having adequate safeguards. If you are located outside of the United States, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the United States.

Children

We do not knowingly collect personal information from children under the age of 16. Children are not encouraged to use the Site and we request that children under the age of 16 not submit any personal information to the Site. Since information regarding children under the age of 16 is not collected, we do not knowingly distribute personal information regarding children under the age of 16.

Changes and Updates to this Privacy Policy

If you choose to visit our Site, your visit and any disputes over privacy are subject to this Privacy Policy. We reserve the right to change this Privacy Policy at any time without notice except as otherwise provided here. Please check back periodically to see if our Privacy Policy has been updated. Your continued use of the Site constitutes your agreement to the terms of this Privacy Policy and any future versions of this Privacy Policy.

Governing Law and Jurisdiction

Unless otherwise required by applicable law, this Privacy Policy, and Andis's collection and use of personal information, shall be governed and interpreted in accordance with the laws of the United States and the State of Wisconsin. Any disputes arising out of this policy shall be adjudicated in Milwaukee County, Wisconsin or a federal court of competent jurisdiction in the Eastern District of the State of Wisconsin.

Contact Information

Andis Company

Mailing Address:
1800 Renaissance Blvd
Sturtevant, WI 53177

Telephone Number:
1-800-558-9441

E-mail Address:
[email protected]

We encourage you to contact Andis if you have concerns regarding this policy or our privacy practices. However, if you are located in the European Union and feel we have not resolved a privacy concern related to personal information processed or transferred by Andis, you have the right to submit a complaint to a supervisory authority.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us as set forth above.